Frequently Asked Questions

Where Is Your Hotel Located?

Our hotel is conveniently located on in the Theater District at 234 W 48th St. (between 8th and Broadway). You are just steps away from the most iconic theaters in the world. World-class dining, entertainment, and architecture surround you at our Times Square location.

Is Wifi Provided In Your Hotel?

Of course! WIFI is available in all guest rooms and in the lobby. A passcode is required, so please inquire with the front desk if you are a guest.

What Are The Hotel Check-in And Check-out Times?

Our guaranteed check-in time is 3:00 p.m. and check-out time is 11:00 a.m.

Do You Offer Early Check-in?

Early check in and late check out is is available based on availability, prices vary. Please speak with a front desk agent for availability and pricing

What Hours Is The Front Desk Open?

Our front desk is open 24-hours a day for the convenience and needs of our guests.

Do You Offer A Bellman Service?

A storage facility is available for luggage, pre and post check in. There is no fee at the time of check in, but a $3 per bag fee for storage at check out. Cash only.

Is There A Conference Center Available? 

Yes, we have a small conference room available for rent. Please email for availability and pricing.

Is There A Fitness Center Or Gym?

Yes! We have a fitness center on site, and we also offer a Fitness Room for those guests who would like to exercise in their hotel room.